To place an order, simply add your desired products to the basket and proceed to checkout. Don't forget to include any personalized gift messages during the checkout process. If you need assistance, you can engage in live chat with us by clicking the link at the top of the page.

We offer delivery services throughout the United Kingdom, including Northern Ireland and most of the Scottish highlands and islands.

Yes, collection is available by appointment only. If you prefer to collect your order from our location in East Tilbury, Thurrock, Essex, please place your order and indicate your desired collection time in the note at checkout. We will then contact you to arrange a convenient collection slot. For urgent same-day collection, please message us, and we will do our best to accommodate your request.

If you place your order by 10 am, we aim to dispatch it on the next working day. Orders placed on weekends or after 10 am will be dispatched within 2 working days. We ship orders using a next-day or 48-hour tracked service, and we provide tracking details along with email and SMS communications.

Absolutely! Simply provide your friend's address details in the delivery address section during checkout. Don't forget to include your personalized gift message as well!

Please visit our FAQ's Page with more detailed answers

You can also review our policies which cover most eventualities.